I have been chosen to be this week IT-profile on Danish IT-news website Version2. You can read the article here.
It’s in Danish, but the gist of the article is that I think most ERP systems implementations is driven to much by what the system can do, instead of what the company needs, and what will create value for the company in which ERP system is being implemented.
I argue that to realize the full benefit of ERP systems, you have to start with looking at the company’s strategy and goals, and then structure an ERP solution that helps the company reach those goals. Too often I have seen the opposite happen, and ERP being implemented based on the capabilities of a specific ERP system instead of what the company need. And that do not lead to customer satisfaction.
Secondly I argue that ERP system is often looked on as technical implementation of a new IT-system, instead of what it really is – a project that changes the way the employees work. To get the full benefit of the implementation, you have to have change management initiatives running parallel, to ensure that employees and partners understand their benefit of using the system.
I intend to write more about this subject in the coming months, so be sure to check back in regularly.
